Appleton Campbell featured in Country Zest & Style Magazine: "Appleton Campbell - More Than AC"

Appleton Campbell featured in Country Zest & Style Magazine: "Appleton Campbell - More Than AC"

Its More Than AC Folks! Virginia Tidy Service Professionals Appleton Campbell

It’s more than “AC” folks!

Appleton Campbell, in business for 48 years, still locally owned and operated, handles heating, plumbing, air conditioning, and electric, both repair and new install, in over 13 counties.

A trusted regional presence, now headed by Mike Appleton, the grandson of founder Jim Appleton, the company relocated in May 2020 to a new commercial building in Warrenton and is now poised for smart growth. It’s a quintessential American ‘can-do’ story, with a value-driven work ethic behind it.

Not surprisingly, there’s also a fourth generation on board at the company. Mike’s son Michael, 31, offers a strong leadership presence both in the office and out in the field.

He had just started working there in 2007 when a strategic decision was made by the company to shut down “new construction,” eliminating its status as a subcontractor in order to focus intently on homeowners needs for residential service, repair and replacement.

The prevailing intent was to work directly for the client, provide trusted personal service, assess their needs, educate them on their options, and execute the work expeditiously and professionally.

Appleton Campbell promises to offer no hard sell, no surprise charges, an up-front flat rate, and a true 100 percent guarantee. If a technician misdiagnoses the problem, the added cost is the company’s, not the customer.

Michael and service manager Jason Anderson, want their clients to be satisfied from the first call to the after-service follow up, for the optimal customer experience start to finish.

Just as an example, a customer call to replace a water line Appleton Campbell had installed 11 years before. When they dug it up, the line had plastic fittings, instead of brass as industry standards recommend. So, the company replaced it at no charge.

With 90-plus employees (55-60 in the field) and a fleet of 65 plus trucks, serving an area of some 75 towns and cities, it’s a busy operation.

“Recruitment is our biggest challenge,” Michael said. “We have to grow our own technicians.”

Appleton Campbell recruits from local high schools and community colleges, and partners with the federal Department of Veteran Affairs to also provide possible candidates. The training, including classes, meetings, videos, slide shows, and skills practice, is held in-house for apprentices and helpers. There is further schooling out of state, followed by ride-alongs with experienced lead techs.

Service support, both remote and on site if needed, is provided by Jason Anderson and each individual trade manager he supervises (HVAC, plumbing, and electric). Trucks are stocked with common parts and pieces, but all other inventory is delivered daily from distributors or manufacturers to warehouse space at Appleton Campbell.

Kathy Godfrey, the public relations manager related that technicians (in best practices mode) have moved snakes from under houses, carried in groceries, and removed big tree limbs as a courtesy to their clients.

Jason, an Air Force veteran who also served in the Air National Guard (with temporary deployments to Saudi Arabia and Egypt), has been with Appleton Campbell for 11 years.

“It’s the best place I’ve ever worked—a family experience for all of us,” he said.

There are birthday parties, holiday celebrations, donuts & coffee, ice cream, yoga classes, trade-athalon contests before work (winners receive a set of expensive power tools), and a culture where transparency and clear communication is encouraged across all levels of employment, the better to create a collaborative spirit.

The company also offers competitive wages, paid training, paid vacations/holidays, truck/gas/uniforms, medical and dental insurance, and a retirement plan.

When queried about working with family, Michael said with a big grin, “I wouldn’t have it any other way.”

One day recently, Michael was offered a chance to go in on a lottery ticket at work. “No thanks,” he answered simply. “I’m doing what I want to do for the rest of my life.”

All and all, it’s a nice gig for everyone at Appleton Campbell.

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Compare The Appleton Campbell Difference:

Fast Local Plumbing, HVAC, Electrical Service Virginia Fast Local Plumbing, HVAC, Electrical Service Virginia

Fast Local Service

With technicians available in Virginia, we'll send the nearest available technician for the fastest response time and they'll arrive on time to service your home service needs.

Tidy Service Professionals

When we come to your home premises we'll take care to minimize mess with the use of mats and boot covers and will clean up before leaving.
Appleton Campbell HVAC Repairs Appleton Campbell HVAC Repairs

Friendly & Helpfull

We'll gladly listen to your concerns and questions, and help any way we can.
Expert Technicians Virginia Expert Technicians Virginia

Expert Technicians

Our friendly, expertly-trained professionals are ready to provide you with top-of-the-line plumbing, heating, AC and electrical services. Trust us for a job well done.
Appleton Campbell Customer Service Appleton Campbell Customer Service

Up Front Pricing

You'll be quoted in advance the full price of any work required and that price remains fixed right through to completion.

Trusted Over 48 Years

We've been the trusted choice for homes in Virginia since we opened our doors in 1976 and look forward to being your choice too.
Trusted Over 48 Years in Virginia Trusted Over 48 Years in Virginia

Satisfaction Guaranteed

Being both family owned and operated, we believe in treating our customers the same way we'd expect to be treated. We're so sure you'll enjoy the Appleton Campbell customer care difference that your satisfaction is guaranteed.

Delighting Customers Every Day

  • Experienced, helpful and wonderful to work with.

    Thank you for keeping us cool with window A/C units as we waited for our installation during this really hot weather. We are very happy with our new unit and the wonderful team that made it happen.
    Jane T. - Warrenton, VA

  • This Is An Amazing Company With 1st Class Service.

    My A.C. went down at 2:00 on a Friday with temps in the 90’s. Appleton Campbell sent someone out right away to assess the work needed. The repairs could not be made until Monday but they brought me 2 window unit air conditioners to keep my dogs and I cool over the weekend. So kind!
    Pat S. - Clifton, VA

  • Excellent Service From Initial Quote To Job Completion

    Your representatives and technicians are very knowledgeable in the products and services you provide. The work was done to our complete satisfaction and the technicians were very pleasant and took the time to answer our questions and explain their process during the installation.
    Gina K. - Amissville, VA

  • Hvac Inspection, Cleaning, And Installation

    Very satisfied. As usual, a great job done by the tech! Very friendly and proffessional. Did an excellent job cleaning my hvac unit. Showed before and after puctures, and installed equipment he recommended. Very happy with the tech and the end result. Great job!
    Tom L. - Sumerduck, VA

  • Excellent Work

    Excellent company to deal with technicians were knowledgeable explained thoroughly what was needed. I also spoke with office staff they along with the technician were extremely helpful kudos to all!
    Carl P. - Midland, VA

  • Excellent Service

    Particularly loved the text message notification with my technician's photo when he was on the way to our home.! Joey was great, extremely professional, quickly diagnosed our problem and worked quickly and efficiently to rectify. Very thorough and even cleaned up! Great service, highly recommend Appleton Campbell. Thank you.
    Lindsay M. - Bealeton, VA


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    Towns & Cities Served

    Amissville
    Ashburn
    Bealeton
    Berryville
    Bluemont
    Boston
    Boyce
    Brandy Station
    Bristow
    Broad Run
    Burke
    Calverton
    Casanova
    Castleton
    Catharpin
    Catlett
    Centreville
    Chantilly
    Chester Gap
    Culpeper
    Delaplane
    Elkwood
    Fairfax
    Fairfax Station
    Flint Hill
    Fredericksburg
    Gainesville
    Garrisonville
    Goldvein
    Hamilton
    Hartwood
    Haymarket
    Herndon
    Hume
    Huntly
    Jeffersonton
    Leesburg
    Lignum
    Lincoln
    Linden
    Manassas
    Markham
    Marshall
    Middleburg
    Midland
    Millwood
    Mitchells
    Nokesville
    Orlean
    Paeonian Springs
    Paris
    Philomont
    Purcellville
    Rapidan
    Rectortown
    Remington
    Reston
    Reva
    Richardsville
    Rixeyville
    Round Hill
    Ruby
    Somerville
    Sperryville
    Stafford
    Sterling
    Stevensburg
    Sumerduck
    The Plains
    Upperville
    Viewtown
    Warrenton
    Washington
    White Post
    Woodville

    Why Choose Appleton Campbell?

    Built On Trust
    With Appleton Campbell, you're assured of the best in customer service. From your first call through to after service care and beyond you'll be treated to 1st class customer care. Read what already delighted customers had to say about their experience here.

    Hear Our Radio Ad! Celebrating 48 Years Of Trusted Service!

    Nate Certified Professionals
    Authorized Carrier Dealers
    Professionals
    • Fast Arrival Time

      Choose from convenient appointment times and relax knowing we won't keep you waiting as our technician will arrive on time.

    • Up Front Pricing

      You'll be quoted in advance the full price of any work required and that price remains fixed right through to completion.

    • The Trusted Choice

      We've been the trusted choice for homes in Virginia since we opened our doors in 1976 and look forward to being your choice too.

    • Tidy Service

      When we come to your home premises we'll take care to minimize mess with the use of mats and boot covers and will clean up before leaving.

    • Helpful And Friendly

      We'll gladly listen to your concerns and questions, and help any way we can.

    • Satisfaction Guaranteed

      Being both family owned and operated, we believe in treating our customers the same way we'd expect to be treated.

    Nate Certified Professionals
    Authorized Carrier Dealers
    Professionals

    Honesty, Integrity & Experience Since 1976

    • Best Of The Best Of Culpeper 2023
    • 2023 Best of Your Hometown Culpeper Star
    • Northern Virginia Magazine Award 2023
    • Presidents Award 2023
    • 2022 Best Of Prince William
    • 2022 Best- f Haymarket
    • 2022 Best of Fauquier Lifestyle Award
    • 2022 Angi Super Service Award
    • 2021 Readers Choice Award
    • 2021 Neighborhood Favorite Award
    Call Appleton Campbell Now!
    Fast Repairs, New Installations & Estimates Are Just A Call Away!
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