It has come to our attention that certain ‘Supco SCM 150’ and ‘Supco SCM 60’ surge protector models supplied by our distributors do not meet the advertised product specifications. We believe that the use of the ‘Supco SCM 150’ surge protector can potentially lead to overheating, and if left unresolved, could create a potential fire hazard over time.
Here at Appleton Campbell, the safety of our customers is our highest priority. Accordingly, while there is currently no government recall of these surge protectors, Appleton Campbell is encouraging its customers to promptly inspect their HVAC system to determine if a Supco surge protector was installed at their residence. We have included a visual guide to assist you in determining whether your HVAC system includes a ‘Supco SCM 150’ or ‘Supco SCM 60’ surge protector.
In the event you cannot inspect your HVAC system, or if you remain uncertain about the location or brand of surge protector installed on your system, please contact us to schedule a time for us to inspect your HVAC system. We greatly appreciate your business, and look forward to meeting all of your heating and cooling needs.
The Supco SCM 150 and Supco SCM 60 units have been identified as having a high possibility of malfunctioning. There have been reports of a small number of surge protector units overheating, emitting smoke, melting, or catching fire.
Although there is no official government recall of this product, Appleton Campbell is voluntarily reaching out to its customers to encourage the replacement of this surge protector unit.
- Appleton Campbell is recommending the replacement of the Supco SCM 150 and Supco SCM 60 model surge protectors. The units were installed by numerous HVAC contractors across the country.
- View the Visual Guide. The model number is printed on the name plate sticker located on front of the unit.
- Appleton Campbell is recommending that these units be replaced immediately.
- A licensed HVAC contractor and/or licensed electrician can typically replace a surge protector in less than one hour.
- DO NOT attempt to remove a surge protector from your residence. Only a licensed HVAC contractor and/or licensed electrician should remove the unit.