Jim Appleton founded the company in 1976 with his son, James, to take care of the bookkeeping while he worked full-time at the phone company and his 16-year-old grandson, Mike, who worked alongside him in the company’s single service truck. This family-owned business has flourished over the last four and a half decades with now 4 generations of Appleton’s working together. Today, the business has grown to include a fleet of service trucks and approximately 90 employees.
When asked about the company’s history and evolution, Mike Appleton, now president of Appleton Campbell stated “I remember how my Grandfather treated his customers. He always went the extra mile and reminded me often that we were guests in other people’s homes. Integrity, trust and quality service were important to him. I am proud that during our growth we have been able to maintain those principles for 45 years.”
A core belief at Appleton Campbell is taking care of employees who will in turn take great care of its customers. Technicians are continually trained in product knowledge and customer service so that they can provide an exceptional experience.
Appleton Campbell is proud to be a trusted residential service company providing plumbing, heating, air conditioning and electrical repair and installation needs. This comprehensive approach to servicing its customers has contributed to their tremendous growth over the past 45 years that lead to the company moving into a larger facility in 2020.
The new building, located at 285 Alwington Blvd., streamlines communication between the office, technicians, and customers, maximizing response times and dispatch throughout Appleton Campbell’s service area. The new facility also enhances their efficiency of the day-to-day operations.
Scott Wayland, Vice President, also added that there is excitement to look back at where we have been as we look forward to where our team will exceed customer expectations for many years to come.
In addition to providing homeowners with essential home services, Appleton Campbell is dedicated to supporting the surrounding community that has also supported them for the last 45 years.